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Help & Support

Need help with a tournament lobby, wallet transaction, or have a dispute? We are here for you.

Direct Contact

Email us with your Game ID and registered email. For tracked support, open a dashboard ticket.

Support Emailcontact@battleverse.xyz

Dispute Resolution Guidelines

If you are reporting a match result dispute (e.g. hacker, emulator use, point mismatch), you must provide screen recordings or screenshot evidence within 15 minutes of the match completion. Incomplete tickets or reports without proof cannot be verified.

Support Ticket Center

Submit an official ticket directly on our dashboard. Track progress, communicate with support admins, and attach screenshots, documents, or archives (JPG, PNG, PDF, ZIP, and more).

Please sign in to your BattleVerse account to create support tickets and trace active queries.
SIGN IN TO SUBMIT TICKET
Typical Resolution Times:
  • Lobby Details & Match disputes: Under 15-30 minutes.
  • Deposits & UPI payment queries: 1-2 hours.
  • KYC & Bank Withdrawal queries: 2-4 hours.
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